Connor does not have a separate section for alterations for the customers. However, Connor does provide a reliable Return/Exchange policy so that if the customers are dissatisfied with their garment, they can simply have their money back.
What is Connor’s Return/Exchange Policy?
The Return Policy for Connor’s Clothing is designed to make sure that the clothing is returned without any desolation and the customer is paid back efficiently. This policy was created in order to provide a simplified refund process.
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International Return Policy:
The process where an item is sent beyond the national borders is a bit longer than the others. One must contact Connor’s E-mail, ‘connoronline@connor.com.au’, to know the further steps and the proofs they need to keep to have their money back successfully.
Change of Mind Return Policy
If a customer doesn’t like their product, they can have a full refund and even exchange it. The causes can be imperfect size, torn garment, wrong outfit, or discontent choice. Anyway, they can return it as long as the clothing isn’t washed or worn and the swing tag is still attached to it.
Online Payment Return Policy
Connor’s online return process is designed to be as smooth and efficient as possible. To make returns easy and hassle-free, customers must have at least three forms of identification, such as a purchase proof, credit card and photo identification. In order to process a return quickly, refunds can take up to a week. However, the process is much more complicated than store returns and requires many proofs other than the receipt.
Free Store Returns
This return policy is the easiest to follow and the most efficient. Customers only need to bring their receipt and tag with them when they return the product, and the process of payback would be completed in almost an hour or two.
Ordering And Canceling Orders Online
To make an account on the website of Connor, one must first choose a type of clothing they would like to wear. There are many different filters to choose from, so the user can customize their look. Once they have chosen their clothing, they can add it to their shopping cart and then pay for it. Once the purchase is complete, the user will be able to create a custom card with their chosen clothing on it. This card will only be valid when the user has ordered and paid for the item. ..
Connor’s staff does not offer any fittings, removal, or additions to their outfits, or the outfits outside Connor. One can cancel an order at Connor that hasn’t shipped yet. After Shipping, The order will not be alterable. For canceling an order, one must visit info@connorusa.com and contact the staff immediately.
Does Connor Provide Quality Clothing?
Connor has been rated 2.6 stars out of 5 stars, on ProductReview.com.au by the customers. Most of the reviews are mixed, stating that though the quality of their fabrics is fine, the brand is still unreasonably costlier than other brands. Connor’s customer service is rated 3.3 stars which is pretty decent compared to other brands.
Customers have complaints about the late shipping process and faults in international deliveries. Connor is also accused of being partial to some customers. It has a lack of an ethical line of conduct, which may lead to presentations that vary according to the region, race, and regularity. Its quality and Customer Service are fine. ..
Conclusion
Connor is a retailer that specializes in alteration services. It does not offer alterations, but it offers a return/exchange policy that consists of several sub-policies. Even if Connor doesn’t do alterations, other brands listed above do free tailoring and repairs. Connor is rated as average by most of the customers.
Connor allows customers to make payments through American Express, VISA, Mastercard, Afterpay, Paypal, and Google Play. They do not accept money orders or checks.
There are many clothing brands that offer alterations, including H&M, Zara, and Topshop. These brands typically have staff on hand who can help you get your clothes to fit properly. ..
Some clothing brands that offer alterations are Barney’s New York, Athleta, Dillard’s, Land’s End, Madewell, Nike, and more.
