Steps to access the support page:

To connect with the customer care executives, open the browser and search for the official website of Kitchenaid. Click on the first search result displayed on the browser to reach the home page. Click on Support in the top center of the page and select the suitable option from the drop-downlist. Select the option of contact-us to connect with the customer care executives through different modes of communications. Fill in the complaint form and submit it. You can also call its toll-free number, chat live with customer care executives, or write a complaint to provided email ID.

Does Kitchenaid have the best customer service?

How does Kitchenaid differentiate its services from its competitors? 

KitchenAid is known for its user-friendly kitchen appliances, which are available in a variety of colors. This gives KitchenAid a competitive edge over its competitors, as customers appreciate the versatility of the products. Customer service is not typically seen as one of the main factors that differentiates KitchenAid from its competitors. However, this does not seem to be affecting the brand’s overall popularity. ..

Conclusion

The brand was started in 1919 and is highly popular in the domestic market. It enjoys the image of a market leader, customer reviews on different forums narrate adisappointing story about the After Sales Services provided by the company. Although Kitchenaid has createdseveral touchpoints for its customers to register any complaints or request support, it needs to scale up inaddressing the actual problems of its customers when they face issues with their products later in the customerjourney funnel.

KitchenAid provides an online chat facility for customer service. You can check the live chat option on the ‘Contact-Us’ page of their website. ..

You can track your order online from the support section of the home page. The drop-down list from the support section of the home page offers you the option to track your order online.

Major Appliances – 1 (800) 422-1230Countertop Appliances, Kitchenware & Kitchen Tools – 1 (800) 541-6390