If you have a damaged or broken generator, please contact Firman to get a replacement. They will cover all shipping costs for the returned product. Customers are not eligible for a return if their generator is broken or damaged in any way. ..
Return policy
Firman is a manufacturer of generators and they focus on providing high-quality generators. The customers have the right to return their generators if it is damaged or broken in any way. If the customer has delivered a damaged generator, then they can return it by contacting the customer service center at firmanwebreturns@firmanpowerequipment.com. The generator must be in its original packaging as Firman won’t accept the generator in improper packaging. All the gasoline which was on the generator needs to be drained by the customer, and before 24 hours of shipping time, the customer needs to shut off the gas caps and oil plugs for safety. One thing to keep in mind is that you won’t get a refund for the damaged generator.
What are the conditions for returning a product at Firman?
- The product should be in its original condition and unused.
- The product should not have been used or abused.
- The product should be in a clean and dry place.
- The product should not have been exposed to any weather conditions or chemicals.
The Firman Generator return policy is as follows: If you are not satisfied with your purchase, you can return it within 14 days of the product being received. You must provide your original receipt and the product must be in its original condition. All products must be unused and in the same condition that it was received. If you have any questions, please contact our customer service team at 1-800-222-1222.
Conclusion
Firman is a large manufacturer of generators which focuses on providing high-quality generators to their customers. The company will arrange the replacement of the generator, and all shipping charges for the returned generator will be borne by Firman itself.
The oil that should be used in the Firman generator is the oil that is best for powering generators.
In normal temperature, you can use Conventional 10w-30 motor oil on the Firman generator. If the temperature is below freezing, then Firman recommends using full synthetic 5w-30 on the Firman generator.
Firman offers a one-year warranty on all of its generators. ..
Firman offers only a three-year warranty which is one year on labor and two years on the parts of the generator. ..
If the generator needs repairing, we will need to get it fixed as soon as possible.
If you have a generator that needs repair, don’t worry. You don’t have to go to the store. Instead, call 1-844-347-6261 or contact the technician and let them know about the problem. If any particular part of the generator is damaged, they can replace it for you.
If the generator is damaged during delivery, the company may be unable to provide power to the facility. ..
If you have been delivered a generator that is not working or the wrong one, then contact the company at 1-844-FIRMAN1 (1-844-347-6261). The company will at once arrange the replacement of the generator for you. All shipping charges will be taken care of by the company itself.
We can decrease the sound of the Firman generator by adjusting its settings.
Unfortunately, the company does not offer any sound reduction kits while delivering the Firman generator.
Yes, the generator can run for one whole day.
Unfortunately, the generator cannot run for 24 hours straight. Firman recommends the customers to use the generator for up to 14 hours and to give it around 2-3 hours of break.
There is no definitive answer to this question, as it depends on the specific circumstances of each situation. Some people may feel that it is necessary to protect the generator from rain, while others may not feel that it is necessary. Ultimately, the decision should be made on a case-by-case basis.
It is important to protect the generator. The plug and the gas tank need to be protected at all costs in order to avoid damage to the generator. To protect the generator, you can install a big flatwood on top of your generator. ..
Where can I find a reliable and affordable source for parts for my generator? ..
If you need to buy any parts of the generator, please contact customer service at 1-844-347-6261. You can also speak to any of the staff about your question.
