About Vivint Customer Services:-
With a smart home experience, you can have 24/7 access to the spy view of your house, as well as the outside, all movement just like you are physically at that place. This means you can keep an eye on everything going on in your home without ever having to leave. ..
Vivint offers additional accessories to make your home more secure and comfortable. These include Smart Locks, Smart Garage Door Controller, Smart Lighting, Key Fobs, and Smart Thermostats.
With this Car Guard app, you can track your car’s location and all the important details like engine power, battery life, and camera footage. Plus, Guard also triggers lights and cameras in your home if there’s any break-in.
Forbes Home star rating
The Forbes Home editorial team analyzed third party data on a dozen of home security companies and gave all the companies a star rating based on certain metrics. Vivint was given the title of the best services among its competitors.
The parameters were:-
Their History:-
Vivint is a company that has been in business for many years and has a rich history. We will learn more about them by reading their past, which will help us understand their current customer service practices.
In Feb 2011, the company rebranded itself as VIVINT. The company’s original name was A p x alarm security solution, but it changed its name to reflect its new focus on home security. ..
In late 2011, Vivint solar launched a solar energy company called Vivint.
In June 2014, Vivint launched its own cloud-based smart Home automation solution. This solution allows homeowners to control their homes from anywhere in the world using a web browser. This makes it easier for homeowners to stay connected and manage their homes from anywhere in the world. ..
The Vivint Doorbell camera is a new security technology that was introduced in 2015. This camera allows the consumers to hear and speak to any of the visitors at the doorstep with the help of mobile devices and internet connection. The Vivint Doorbell camera is a new way to protect your home from burglars and other criminals.
In 2016, the company received the Electronic House Product of the year award for the doorbell camera.
In 2017, a new cloud-based home monitoring device called Sky was released by the company. This device uses artificial intelligence to detect home occupants, home temperature, lighting, and entrance security. ..
In 2018, Google collaborated with other companies to include two Google Home Mini devices in every starter kit. ..
The company added Google Wi-Fi to their smart home sweet.
The Nest thermostat is integrated into the services.
In 2019, Vivint car guard was launched which monitors the security of the customer’s car and also their home with a single app. The launch is continuing with the launch of Vivint Outdoor Camera Pro to help deter lurkers.
In 2020, a doorbell camera system was released that is AI-powered and detects packages and deter package thieves. This system is designed to help protect homeowners from becoming victim of theft.
Their Uniqueness:-
The company has a charity foundation that believes in giving back to society by helping needy children with intellectual and developmental disabilities. The foundation provides intelligent products and services to help these children reach their full potential. ..
In January 2019, the company employees worked with Feed My Starving Children to assemble 272,000 male kids to feed children with special needs who lived in orphanages in third world countries. ..
In 10 years, Vivint has donated 2 million meals to Feed My Starving Children. ..
The company, and their employees from time to time, volunteer their time and money to help the needy by installing rock climbing walls, art sections, swings, and reading areas in their houses with sensory facilities.
Why trust, any guarantee?
The company with the highest customer satisfaction with home security systems is ADT. ..
What other hookups?
The Philips Hue Smart Lights are a great way to control your lights without having to remember each light’s individual code. You can control up to 10 lights with one code, and they’re easy to set up and use.
Kwikset Smart Locks are a great way to keep your home safe and secure. They are easy to use and can be set up in minutes, making them perfect for busy families or anyone who wants to keep their home secure at all times.
Google Nest thermostats and other devices that track and control your home’s temperature are a great way to save energy and money.
Vivint is a company that has a mission to protect families, increase energy efficiency, and simplify lives. Vivint has kept its promises for decades, and continues to do so today. Vivint’s social worker, Vivint Gives Back, has donated $21 million and more than 250,000 service hours. ..
2.How often does the company update its software? 3.Is the company transparent about how it makes money? ..
The company has a strong customer service reputation and 60% of reviewers give a full five-star rating.
If you experience any problems with your purchase, don’t hesitate to reach out to customer service. They’re there to help make your experience a positive one. ..
The company will put its all into fixing your problem as soon as possible, rebuilding your experience and gaining your satisfaction.
