About JEGS

The account tells the story of how JEGS became one of the largest automotive companies in the world, employing more than 350 people in the 2000s. JEGS was founded by Jeg Coughlin due to the unavailability of quality car parts in his hometown of just 4,000 square feet in Columbus. Later, Jeg transferred the business to his four sons and then it developed into an industry-leading mail order giant. By the 2000s, JEGS flourished as an enormous corporate body with its headquarters in Delaware, Ohio, and a huge warehouse of 225,000 square feet.

Shipping Details

JEGS provides extremely fast shipping that it ships the in-stock items on the same day of ordering. Also, for orders of value, $149 and more, the company provides free shipping if it is shipped via ground service within the United States. A shipping charge of $9.99 is incurred on orders worth $0 – $24.99 and $11.99 on orders between $25 and $148.99. ..

The shipping fee for hazardous materials is not applicable to customers who order items with a specific size or weight. Customers who order items with a specific size or weight will be charged an oversize fee of $9.99 to $69.99.

If the customer is dissatisfied with the purchase, he/she can make a return within 90 days of such purchase, given that the product must be unused. For returning the product, it must be sent back along with a copy of the invoice packed in the original package during delivery.

Customers who have already received their order and would like to return it may do so within two days of receiving the order, and a refund will be processed within two days. The refund will be paid in the original payment methods during purchase. For returns that are not in their original package, a 15% reboxing fee will be deducted. ..

JEGS also delivers international orders. Orders placed outside of the United States are placed on hold until all the items ordered come in stock to provide the products at optimal shipping fees.

For Canadian Ground, the delivery takes 2 to 10 business days; for International Economy, 3 to 7 business days; and for International Air Express, 1 to 3 business days, and these international deliveries are charged with duties and taxes prescribed by the country of delivery.

Contact

JEGS offers a toll-free number to its customers so they can order items online. The number is 7 am to 11 pm on Saturday and Sunday.

Customers can choose between two services when ordering items from JEGS: a self-service option where the customer is able to browse and select the product they want, or a service where an expert will help them find the right product. ..

A contact system for updating and tracking the order is perfect. Inquiries can also be made about the order without having to track it.

Privacy Policy

The company has a privacy policy that forbids any information about their customers, including their email ID, from being shared with any other company. The information from customers is only used for the improvement of the content of their site, and it is stored in a secure database. The children cannot submit any information without the consent of their guardians.

If a customer supplies their postal address, JEGS sends the catalogs to them if they have them. This can be terminated when the customer communicates this information to JEGS.

Payment Method

We accept payment through Paypal, credit cards, money orders, wire transfers, and certified checks.

This article provides information about fraud methods and the tips to avoid it, as well as the backorder policy, pricing, order forms, etc.

Conclusion 

The commercial account of JEGS satisfies the customer with all the relevant information given for a better understanding of the products and services of JEGS. From the history of JEGS till customer contact is provided in the account. The company identifies where its service is required and how it can make the shopping experience enjoyable for the customers. This is a continuous process, and they do this research in every stage of their development. Such a huge focus on meeting the needs and demands of the people might be one of the reasons for the enormous growth of the company in a few years.

You can make a call to 1-800-345-4545 and press one after pressing one on the main menu.

If you need help with your car, don’t hesitate to call 1-800-345-4545. You can speak to a JEGS expert and get the advice you need to keep your vehicle running smoothly. ..

The package must be sent to JEGS High Performance, Attention: Returns, 101 JEGS Place, Delaware, OH 43015.