If you have a valid receipt from Zales, the store will gladly accept your diamond wedding set, solitaire ring, solitaire earrings, necklace, or solitaire pendants as part of your next diamond jewelry purchase. ..
How does Zales Buy Back Jewelry?
When creating a return policy for jewelry, there are various obstacles to overcome. It is important to establish a strategy that resonates with your brand and client to generate a positive returns experience for you. Whenever it comes to jewelry, a few issues make it difficult for manufacturers to set a return policy. Some of the most common obstacles include: -The fear of being perceived as unprofessional or unappreciative of the purchase -The fear that the customer will not be satisfied with their new purchase if they are not allowed to return it -The fear that the product may have been damaged in transit or during installation ..
Zales is offering the best prices on gold and platinum products, regardless of how many you buy. They will also videotape the unpacking and processing of your products, so you can be sure that they are doing their best to give you a good deal. If you are not satisfied with the evaluation made by Zales, they will give you your items back for free. ..
If you purchase a $400 piece of jewelry, it must be valued at $800 to be returned. If you trade-in the item, it will be valued at 100 percent of its exact net purchase price at Zales.
Zales Warranty And Items Covered Under It
If you purchase any diamond jewelry from Zales, you may be entitled to a lifetime diamond commitment limited warranty. This warranty does not protect previously owned diamond jewelry, nor does it cover theft, inexplicable disappearance, loss, or damage other than that caused by regular wear. It also only covers diamonds in their rightful place that have been inspected and fixed by Zales.
When returning or exchanging items, customers must provide proof of purchase. The ultimate price paid, excluding tax, is referred to as the net purchase price. Colored gemstone jewelry and timepieces are not covered by this limited guarantee.
Lifetime Warranty Of Zales Jewelry
If you own a Zales diamond, you are free to have it polished and inspected as frequently as you like. Start bringing the diamond to Zales per six months for inspection and cleaning, along with your record-keeping card, to preserve the Lifetime Diamond Commitment limited guarantee.
If you buy a diamond in January, for example, you should bring it in every July and January. If you bought it in February, the store will take it as long as the gross buy price of the new item is at least twice the price of your original diamond purchase.
Diamond Breakage Coverage
If your diamond chips or stones fall out of their rightful place during normal use, return them to any of the Zales, Gordon’s, or Zales Outlet stores for a free replacement. No cost to you.
If the stone cannot be replaced due to its unique features, your only option could be for them to install a new item with equivalent items at no cost to you. Diamonds generated in a lab would be replaced with diamonds created in a lab.
Conclusion
The return policy at Zales reflects the company’s values. While size is less of an issue with necklaces and bracelets, engagement rings are a different story. Rings can be notoriously difficult to size appropriately, and they’re also quite expensive. Zales accommodates most obstacles. Many jewelry items can be customized as well.
If your jewelry breaks, you’ll need to replace it.
The diamond industry is in for a major shake-up as scientists develop new methods to create gemstones in the lab. ..
Zales offers a variety of polishing services that can be used to keep your jewelry looking its best. You can get your jewelry polished three times a year.
Zales jewelry can be polished many times. ..
Yes, artificial jewelry can be bought with trade-ins.
artificial jewelry is not accepted for purchase.
